Privacy Policy
Effective Date: August 17, 2026
Happy Hearts Playspace (“Happy Hearts,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, sign up for our mailing list, register for programs or events, purchase play passes or memberships, book a birthday party, or submit information through one of our online forms.
Information We Collect
Depending on how you interact with Happy Hearts, we may collect information such as:
Your name
Email address
Phone number
Information about your child, such as age, when needed for registration or programming
Birthday party or event information
Payment and transaction information
Information you voluntarily provide through contact, registration, or lead forms
We may also automatically collect limited information about how you use our website, such as your IP address, browser type, device information, and pages you visit.
How We Use Your Information
We may use the information we collect to:
Process registrations, purchases, memberships, and bookings
Communicate with you about your reservations, events, or account
Respond to questions and requests
Send newsletters, promotions, event announcements, and other marketing communications if you have opted in
Improve our website, programs, services, and customer experience
Maintain the security and functionality of our website and services
Comply with applicable legal requirements
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
How We Share Information
Happy Hearts does not sell or rent your personal information.
We may share information with trusted service providers that help us operate our business, such as our website provider, registration and booking platform, email marketing provider, payment processors, and other technology providers.
For example, we may use Momence to manage registrations, memberships, bookings, payments, and lead forms.
These service providers receive only the information reasonably necessary to provide their services to us.
We may also disclose information when required by law or when necessary to protect the rights, safety, or property of Happy Hearts Playspace, our customers, or others.
Payments
Payments made through our website or registration system may be processed by third-party payment providers. Happy Hearts does not directly store complete credit card numbers or payment card information.
Cookies and Website Analytics
Our website and third-party services we use may use cookies or similar technologies to understand how visitors use our website, improve website functionality, and measure advertising or marketing performance.
Children's Information
Happy Hearts Playspace is a children's playspace, but our website and online services are intended to be used by parents, guardians, and other adults.
We do not knowingly collect personal information directly from children for marketing purposes. Information about children may be provided by a parent or legal guardian when necessary to register for programs, events, memberships, or other services.
Your Choices
You may contact us at any time to:
Ask what personal information we have about you
Request that we update or correct your information
Request deletion of your information, where applicable
Opt out of marketing communications
Please note that we may need to retain certain information when required for legal, accounting, safety, or business purposes.
Third-Party Websites and Services
Our website may contain links to third-party websites, services, or social media platforms. Happy Hearts is not responsible for the privacy practices or content of those third-party websites.
We encourage you to review the privacy policies of any third-party services you use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Happy Hearts Playspace
Norwell, Massachusetts
Website: happyheartsplayspace.com
Email: Nicole@happyheartsplayspace.com